Every question we get asked, answered
Including the ones with answers that do not help us sell. If you are weighing quotes, the questions below are the ones that actually separate a good install from a bad one.
Common questions
Still stuck? Call us and ask directly — we will give you a straight answer whether or not it wins us the job.
How long does the whole job take?
Most residential garages, basements, and patios are start-to-finish in one day. Our crew is typically on site 6 to 8 hours. Larger or heavily damaged slabs occasionally need a second day, and if that is the case we tell you at the estimate, not partway through.
When can I walk on it and park on it?
You can walk on the floor about 4 to 6 hours after the final topcoat, so usually the same evening. Vehicles can go back on after 24 hours. That fast return to service is the whole reason we use polyaspartic instead of traditional epoxy, which needs 3 to 7 days.
Will hot tires peel it up like my old epoxy?
No. Hot-tire pickup happens when a coating is too rigid and is not mechanically bonded to the slab. We diamond grind to open the concrete profile and use a flexible polyurea basecoat, so the coating moves with the slab instead of fighting it. Hot-tire delamination is covered under the warranty.
What does a floor coating cost?
Price comes down to square footage, slab condition, and which system you pick. A standard two-car garage in good shape sits in a fairly predictable range; a spalled basement needing moisture mitigation costs more. We give you a written, itemized number on site before any work is scheduled, and that number does not change.
I already have a coating that is failing. Can you go over it?
We will not coat over a failing system — that just buys you a nicer-looking failure. Old coating gets mechanically removed down to sound concrete, then the slab is re-profiled and repaired. Removal is priced into the quote so there are no surprises.
What about the cracks in my concrete?
Cracks get chased out with a crack chaser, vacuumed clean, and filled with a structural polyurea that cures harder than the surrounding concrete. Spalled edges and control joints are rebuilt to grade. Fair warning: if a slab is actively moving, a coating will not stop that, and we will tell you straight if that is what we are looking at.
My basement gets damp. Is a coating still a good idea?
Often it is the better option — there is nothing to warp or grow mold the way carpet and laminate do. We run a moisture test before quoting. If vapor drive through the slab is high, we install a vapor mitigation primer first. Skipping that test is the single most common reason basement coatings fail.
Will it turn yellow in the sun?
Not with what we use outdoors. Standard epoxy ambers and chalks under UV, which is why so many outdoor epoxy jobs look tired after one summer. Our exterior topcoats are aliphatic polyaspartic, which is UV stable and holds its color.
Is it slippery when wet?
Not when it is specified correctly. We broadcast a graded texture additive into the topcoat and dial the amount to the space. A pool deck gets aggressive grip; a showroom gets almost none. Tell us how the space gets used and we will match it.
Can you install in the winter or when it rains?
Interior work runs year-round — garages, basements, and shops are unaffected. Exterior work needs a dry slab and the right temperature window, so we schedule around the forecast. Polyaspartic cures down to about 0°F, which gives us a much wider season than epoxy.
How do you prep the concrete?
Mechanically, always. Every slab is diamond ground with dust-collected equipment to a CSP-2/3 profile, which opens the pores so the coating can key into the concrete. We do not acid etch. Acid etching is faster and cheaper and it is the reason most bargain coatings peel within a couple of years.
Do we have to shut down for a commercial install?
Almost never. We work nights, weekends, and in phases — bay by bay or section by section — so your operation keeps running. Same-day return to service means a floor coated Saturday night is ready for Monday morning.
Will it hold up to forklift traffic?
Yes, when it is specified for it. Forklift and pallet-jack traffic needs a higher-build system than a residential garage — usually a full quartz or double-broadcast flake at increased mil thickness. Tell us the equipment and load and we will build the system around it.
Do you do commercial kitchens?
Yes. Kitchens get urethane cement, not epoxy, because they see thermal shock from boiling water and steam cleaning that would crack an epoxy system off the slab. We install USDA/FDA-compliant systems with integral cove base so there is no seam where the floor meets the wall.
What does the warranty actually cover?
Residential flake systems carry a lifetime warranty against peeling, delamination, and hot-tire pickup for as long as you own the home. It covers our workmanship and the coating itself. It does not cover damage from impact, abuse, or slab movement from foundation issues. You get the full written terms with your estimate — read them.
How do I take care of it?
Dust mop it and wet mop it with a pH-neutral cleaner. That is genuinely the whole routine. Skip anything with citrus or harsh solvents, and do not use a steam cleaner on residential systems. Most people find it takes less upkeep than the bare concrete did.
How is this different from a big-box store kit?
Three things: prep, product, and thickness. Kits tell you to acid etch, which does not open the profile enough for a lasting bond. They use water-based epoxy at roughly 3 to 5 mils. We diamond grind and install a polyurea-polyaspartic system at 20+ mils. That is the difference between a floor that lasts two years and one that lasts decades.
Do you offer financing?
Yes, we offer financing options for qualified homeowners, including plans with no interest if paid in full within the promotional period. We will walk you through what is available at the estimate.
Ready for a floor you actually like walking into?
Free on-site estimates across North Georgia & Northwest Metro Atlanta. Written pricing before any work is scheduled, and the number we quote is the number you pay.
No pressure, no high-pressure "today only" pricing, no obligation.